Cookie Policy
Last updated: January 30, 2025 | Version 4.0
Effective Date: January 30, 2025
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help the website remember information about your visit, such as your preferences and login status.
Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (stored on your device for a set period or until you delete them).
We use cookies and similar technologies to provide, protect, and improve our services. This Cookie Policy explains what cookies we use, why we use them, and how you can control them.
Essential Cookies (Required)
These cookies are strictly necessary for the operation of our website and services. They cannot be disabled as the site would not function properly without them.
Authentication Cookies
Purpose: Keep you logged in and manage your session
Cookie Names: sb-access-token, sb-refresh-token, karat-auth
Provider: Supabase (our authentication service)
Duration: Session cookies (deleted when browser closes) and persistent refresh tokens (7 days)
These cookies are essential for logging in, staying logged in, and securing your account.
Security Cookies
Purpose: Protect against cross-site request forgery (CSRF) attacks
Cookie Names: csrf-token
Duration: Session (deleted when browser closes)
These cookies help ensure that requests to our server are legitimate and prevent unauthorized actions.
Cookie Consent
Purpose: Remember your cookie consent preferences
Storage Key: karat-cookie-preferences
Duration: 365 days
Stores your choice about which cookies you've consented to, so we don't ask repeatedly.
Functional Cookies (Optional)
These cookies enhance your experience by remembering your preferences and settings. They are not essential, but they make the site more convenient to use.
User Preferences
Purpose: Remember your preferences and settings
Examples: Language preference, notification settings, display mode
Storage Key: karat-preferences, karat-functional-cookies
Duration: 365 days
Stores your choices about how you want the site to look and behave.
User Profile Cache
Purpose: Improve performance by caching your profile data
Storage: LocalStorage (karat-user-profile:*)
Duration: Until logout or manual deletion
Reduces loading times by storing a copy of your profile locally.
Analytics Cookies (Optional)
These cookies help us understand how visitors interact with our website, allowing us to improve the user experience and our services.
Google Analytics 4
Purpose: Understand how visitors use our platform to improve user experience
Cookie Names:
_ga- Distinguishes unique users (Duration: 2 years)_ga_THZ268QG- Maintains session state (Duration: 2 years)_gid- Distinguishes users for 24-hour period (Duration: 24 hours)
Data Collected: Page views, session duration, device/browser info, geographic location (country/city level), navigation paths
Provider: Google Ireland Limited
Note: Analytics cookies are only set after you consent. We use Google Consent Mode v2 to ensure compliance with privacy regulations.
Google Tag Manager
Purpose: Manage and deploy analytics and marketing tags on our website
Container ID: GTM-THZ268QG
Provider: Google Ireland Limited
GTM itself does not set cookies, but manages the deployment of tags that may set cookies (like GA4). All tags respect your consent preferences.
Consent Required: Analytics cookies are disabled by default and only activated after you provide explicit consent through our cookie banner. You can withdraw consent at any time.
Marketing Cookies (Optional)
Marketing cookies are used to track visitors across websites to display ads that are relevant and engaging for the individual user.
Advertising & Remarketing
Purpose: Serve personalized advertisements and measure ad effectiveness
Third-Party Services: May include social media platforms and ad networks
Duration: Varies by provider (typically 30 days to 2 years)
Current Status: Marketing cookies are disabled by default and we do not currently run advertising campaigns. If we introduce marketing features in the future, they will require your explicit consent.
Third-Party Cookies
We use services from trusted third-party providers that may set their own cookies. We do not control these third-party cookies, and you should review their privacy policies for information on how they use cookies.
Supabase (Authentication & Database)
Purpose: User authentication, session management, database access
Location: EU (Estonia) and US
Privacy Policy: https://supabase.com/privacy
Mux (Video Processing)
Purpose: Video streaming, transcoding, and playback
Location: US
Privacy Policy: https://www.mux.com/privacy
Mapbox (Maps & Geocoding)
Purpose: Display property locations on maps, geocoding addresses
Location: US
Privacy Policy: https://www.mapbox.com/legal/privacy
Netlify (Hosting)
Purpose: Website hosting and CDN (content delivery network)
Location: US and global CDN
Privacy Policy: https://www.netlify.com/privacy/
Google (Analytics & Tag Manager)
Purpose: Website analytics, conversion tracking, tag management
Location: EU (Ireland) and US
Privacy Policy: https://policies.google.com/privacy
Google cookies are only set after you consent to analytics or marketing cookies.
What Happens When You Withdraw Consent
You can withdraw your consent for non-essential cookies at any time. Here's what happens when you disable different cookie categories:
If You Disable Functional Cookies:
- Your preferences won't be remembered between visits
- You may need to re-enter settings each time you visit
- Some convenience features may not work optimally
If You Disable Analytics Cookies:
- Your usage won't be included in aggregate statistics
- We won't be able to identify issues you might be experiencing
- No impact on core functionality
If You Disable Marketing Cookies:
- You won't see personalized advertisements from us
- No impact on core functionality
- You may still see generic ads if we advertise in the future
Essential Cookies Cannot Be Disabled:
Essential cookies are required for the website to function. Without them, you would not be able to log in, maintain a session, or use core features. These cookies do not track you for advertising purposes.
How to Control Cookies
On Karat:
You can manage your cookie preferences for non-essential cookies at any time by clicking the button below. This will reset your cookie consent and show you the consent banner again.
In Your Browser:
Most web browsers allow you to control cookies through their settings. However, blocking essential cookies will prevent you from using certain features of our site.
Chrome:
Settings → Privacy and security → Cookies and other site data
Firefox:
Settings → Privacy & Security → Cookies and Site Data
Safari:
Preferences → Privacy → Manage Website Data
Edge:
Settings → Cookies and site permissions → Cookies and site data
Learn More:
For more information about cookies and how to manage them, visit: www.aboutcookies.org
LocalStorage & Similar Technologies
In addition to cookies, we use browser storage technologies like LocalStorage and SessionStorage. These work similarly to cookies but can store more data and are only accessible by our website (not sent to our servers).
What We Store:
- User profile cache (for faster loading) -
karat-user-profile:* - Cookie consent preferences -
karat-cookie-preferences - Functional cookies flag -
karat-functional-cookies - Terms acceptance tracking -
karat-terms-accepted - Session state (for app functionality)
- Temporary UI state
How to Clear:
You can clear LocalStorage data through your browser's developer tools (usually F12) under the "Application" or "Storage" tab, or by clearing all site data for karat.re in your browser settings.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for legal, operational, or regulatory reasons.
We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date at the top. For significant changes, we may also send you a notification via email or through an in-app message.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.
Version History:
Current Version: 4.0
Effective Date: January 30, 2025
Previous versions available upon request at hello@karat.re
Questions About Cookies?
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Related policies: Privacy Policy · Terms of Service