Frequently Asked Questions
Frequently Asked Questions
Everything you need to know about Karat, our luxury real estate marketplace.
General Questions
Karat is a curated marketplace for luxury real estate, featuring immersive video tours of premium properties. We connect discerning buyers with verified agents and agencies across Germany's major cities.
Karat focuses exclusively on luxury properties with professional video tours. Every listing includes immersive media, all agents are verified, and we maintain strict curation standards to ensure quality.
Karat currently operates in Berlin, Hamburg, Frankfurt, and Munich. We're expanding to more cities across Germany and Europe.
Yes, browsing properties and contacting agents on Karat is completely free for buyers. There are no fees or commissions charged to property seekers.
For Property Buyers
Each property listing has a 'Message Agent' button that allows you to send a direct inquiry. You'll need to create a free account to message agents.
Yes! Create a free account to save properties to custom lists, set up saved searches with alerts, and follow your favorite agents and agencies.
After finding a property you're interested in, contact the listing agent through our messaging system. They will coordinate a viewing at your convenience.
Pricing negotiations are handled directly with the listing agent. We display the asking price, but agents can advise on market conditions and negotiation opportunities.
For Real Estate Agents
Apply through our Agent Application page. You'll need a valid real estate license, at least 2 years of experience in the luxury market, and pass our verification process.
All listings must include professional video tours and high-quality photography. Properties should meet our luxury standards and curation guidelines.
Our verification process typically takes 3-5 business days. This includes license verification, background checks, and reference verification.
We provide platform training, marketing support, analytics dashboards, professional videographer recommendations, and dedicated account management.
Yes, verified agency accounts can invite team members through the Invitations feature in your dashboard. Invited agents still need to pass individual verification.